Payment Policy

Effective Date: March 13, 2025
Last Updated: March 13, 2025

At Wild x City, we ensure a secure and smooth payment process for all our customers. This Payment Policy explains the available payment methods, security measures, and important details about transactions. By making a purchase on our website https://wildxcity.xyz, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept the following payment options for your convenience:

✔️ Credit & Debit Cards:

  • Visa
  • MasterCard
  • American Express
  • Discover

✔️ Digital Payments:

  • PayPal
  • Apple Pay
  • Google Pay

✔️ Other Methods:

  • Shop Pay (if applicable)

📌 Note: We do not accept cash on delivery (COD) or personal checks at this time.

2. Payment Processing & Security

✔️ Secure Transactions: We use SSL encryption and PCI-compliant payment gateways to protect your personal and financial data.
✔️ Authorization Hold: When you place an order, your payment method will be authorized, but funds may not be withdrawn until the order is processed.
✔️ Fraud Prevention: To protect against fraud, we may request additional verification for certain transactions.

📌 Tip: If your payment is declined, please check with your bank or payment provider.

3. Currency & Pricing

✔️ All transactions are processed in USD ($).
✔️ For international orders, your bank may apply currency conversion fees.
✔️ Prices displayed on our website exclude applicable taxes and shipping fees, which are calculated at checkout.

📌 Note: We reserve the right to update product prices without prior notice. However, once an order is confirmed, the price remains unchanged.

4. Taxes & Duties

✔️ U.S. Orders: Sales tax will be applied where required by law.
✔️ International Orders:

  • Import duties, VAT, and other applicable fees may be charged by your country’s customs authority.
  • Customers are responsible for paying any customs-related charges.

📌 Tip: Check with your local customs office for specific tax and duty regulations before placing an order.

5. Order Confirmation & Receipts

✔️ After a successful payment, you will receive an email confirmation with your order details and payment receipt.
✔️ If you do not receive an email within 24 hours, please check your spam folder or contact us.

📌 Tip: Ensure your email address is correct to avoid missing order confirmations.

6. Payment Issues & Failed Transactions

🚫 Common reasons for payment failure:
❌ Insufficient funds
❌ Incorrect card details (expiration date, CVV, etc.)
❌ Bank security restrictions
❌ Exceeded daily transaction limit

✔️ If your payment fails:

  • Try another payment method.
  • Contact your bank to approve the transaction.
  • Ensure your billing information matches your card details.

📌 If you experience repeated payment issues, contact our support team.

7. Refunds & Chargebacks

✔️ Refund Eligibility: Refunds are processed according to our Refund & Return Policy.
✔️ Processing Time: Refunds typically take 5-10 business days to reflect in your account, depending on your bank.
✔️ Chargebacks & Disputes:

  • If you initiate a chargeback without contacting us first, we reserve the right to dispute the claim.
  • Fraudulent chargebacks may result in account suspension.

📌 Tip: Always reach out to our support team before filing a dispute with your bank.

8. Changes to Payment Policy

We reserve the right to update this Payment Policy at any time. Changes will be effective upon posting to our website.

📌 Please review this page periodically for updates.

9. Contact Us

For any payment-related inquiries, please contact us:

📍 Address: 1917 Martha Ellen Drive, Nevada, Reno, United States
📞 Phone: 775-593-7665
📧 Email: contact@wildxcity.xyz
🌐 Website: https://wildxcity.xyz