Terms and Conditions

Effective Date: March 13, 2025
Last Updated: March 13, 2025

Welcome to Wild x City! These Terms and Conditions govern your use of our website https://wildxcity.xyz and the purchase of our streetwear fashion products. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our services.

1. General Terms

✔️ Website Ownership: This website is owned and operated by Wild x City.
✔️ Eligibility: By using this website, you confirm that you are at least 18 years old or have parental consent.
✔️ Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
✔️ Right to Modify Terms: We reserve the right to update these terms at any time. Changes will be effective upon posting on our website.

📌 Tip: Please review this page periodically for updates.

2. Product Information & Availability

✔️ Product Descriptions: We strive to provide accurate descriptions and images. However, slight variations may occur.
✔️ Stock Availability: Some items may sell out quickly. If a product is out of stock after your purchase, we will notify you and issue a full refund or offer an alternative product.
✔️ Pricing Errors: In case of a pricing mistake, we reserve the right to cancel your order and provide a refund.

📌 Note: Colors may appear different due to monitor settings or lighting conditions.

3. Ordering & Payments

💰 Accepted Payment Methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay / Google Pay

✔️ Secure Transactions: All payments are processed securely using encrypted technology.
✔️ Order Confirmation: You will receive an email confirmation after placing an order.
✔️ Failed Payments: If a payment fails, please check with your bank before retrying.

📌 Tip: Ensure your billing details match your card information to avoid payment failures.

4. Shipping & Delivery

🚚 Shipping Times:

  • Domestic Orders (U.S.): 5-10 business days
  • International Orders: 10-20 business days

📦 Tracking: You will receive a tracking number once your order is shipped.

✔️ Customer Responsibility: Ensure that you provide the correct shipping address. We are not responsible for undelivered packages due to incorrect information.
✔️ Lost or Delayed Shipments: If your order is lost or significantly delayed, please contact us for assistance.

📌 Full details are available in our Shipping Policy.

5. Returns, Refunds & Exchanges

🔄 Return Window: We accept returns within 14 days of delivery.
💳 Refunds: Refunds are processed within 5-10 business days after receiving the returned item.
🔄 Exchanges: Size and color exchanges are allowed within 14 days, subject to availability.

📌 Non-Returnable Items:
❌ Final Sale or Clearance Items
❌ Personalized or Custom-Made Products
❌ Gift Cards

For full details, refer to our Refund & Return Policy.

6. User Conduct & Prohibited Activities

✔️ By using this website, you agree to:

  • Provide accurate and truthful information.
  • Respect other users and refrain from abusive behavior.

🚫 You must NOT:
❌ Use our website for fraudulent or illegal activities.
❌ Upload harmful software, viruses, or malware.
❌ Attempt to access restricted areas or interfere with website operations.

📌 Violations may result in account suspension or legal action.

7. Intellectual Property Rights

✔️ All content on Wild x City, including images, logos, text, and designs, is the exclusive property of Wild x City and protected by copyright laws.
✔️ You may not copy, modify, distribute, or reproduce any content without prior written consent.

📌 Unauthorized use of our content may result in legal consequences.

8. Limitation of Liability

🚫 We are not responsible for:
❌ Delays or losses caused by third-party shipping providers.
❌ Damage resulting from improper use of our products.
❌ Website downtime due to maintenance or technical issues.

📌 To the fullest extent permitted by law, our liability is limited to the amount paid for your order.

9. Privacy & Data Protection

✔️ We respect your privacy and handle your personal data in accordance with our Privacy Policy.
✔️ We do not sell or share your information with third parties without your consent.

📌 We use SSL encryption to protect your sensitive data.

10. Governing Law & Dispute Resolution

✔️ These Terms & Conditions are governed by the laws of the United States.
✔️ Any disputes will be resolved through negotiation first, and if necessary, legal proceedings in a court of competent jurisdiction.

📌 For legal matters, please contact our support team before pursuing legal action.

11. Contact Us

For any questions about these Terms & Conditions, reach out to us:

📍 Address: 1917 Martha Ellen Drive, Nevada, Reno, United States
📞 Phone: 775-593-7665
📧 Email: contact@wildxcity.xyz
🌐 Website: https://wildxcity.xyz